Returns & Exchanges
At Madam Muse, we want you to feel confident in every piece you wear; if your selection isn't quite right, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all Madam Muse tags and protective liners are intact.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our boutique team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing